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Thank you for scheduling with us! 

Appointment cancellations must be requested 12 hours prior to the event to qualify for a refund or credit. A refund or credit will not be granted for cancellations within 12 hours of the event.  Registrants who fail to attend their appointment and do not contact HLW prior to the appointment with a cancellation request, via e-mail or text will automatically forfeit all refunds or credits.